Amendment/addendum to the existing instructions issued by DoT for adequate verification of customers before enrolling them as subscribers and other subscriber verification related matter dated 31.08.2023
DownloadAmendment/ Clarification to the existing KYC instructions-dated 21.11.2025
DownloadProvisioning of telecommunication services by Licensees through PoS dated 31.08.2023
DownloadDirections for SIM Binding- dated 28.11.2025
DownloadConversion of Mobile connection from Prepaid to Postpaid and vice versa using OTP based process. Dated 10.6.2025
DownloadSelf KYC Process
DownloadUse of Aadhaar based e-KYC service
DownloadOTP based conversion process
DownloadDigital KYC instruction_03.04.2019
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