Copyright & Trademark

This is to state that the copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of COAI, and are protected under applicable Indian laws. You agree not to use any framing techniques to enclose any trademark or logo or other proprietary information of or remove, conceal or obliterate any copyright or other proprietary notice or any credit-line or date-line on other mark or source identifier included on the Site / Service, including without limitation, the size, color, location or style of all proprietary marks. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law. grants you permission to only access and make personal use of the Site and You agree not to, directly or indirectly download or modify / alter / change / amend / vary / transform / revise / translate / copy / publish / distribute or otherwise disseminate any content on’s Site / Service, or any portion of it; or delete or fail to display any promotional taglines included in the Site / Service either directly or indirectly, except with the express consent of However, you may print or download extracts from these pages for your personal / individual, non-commercial use only. You must not retain any copies of these pages saved to disk or to any other storage medium except for the purposes of using the same for subsequent viewing purposes or to print extracts for personal / individual use. forbids you from any attempts to resell or put to commercial use any part of the Site; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its contents; any downloading or copying of account information for the benefit of any other merchant; any renting, leasing, or otherwise transferring rights to the Site / Service; displaying the name, logo, trademark or other identifier of another person (except for or you) in such a manner as to give the viewer the impression that such other person is a publisher or distributor of the Service on the Site, or any data gathering or extraction tools; or any use of meta tags. You may not (whether directly or through the use of any software program) create a database in electronic or structured manual form by regularly or systematically downloading and storing all or any part of the pages from this site. No part of the Site may be reproduced or transmitted to or stored in any other web site, nor may any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service without prior written permission. Requests to republish material for distribution should be addressed to

Accessibility Statement & Options

We are committed to ensure that COAI is accessible to all users irrespective of device in use, technology or ability. It has been built, with an aim, to provide maximum accessibility and usability to its visitors. As a result this website can be viewed from a variety of devices such as Desktop Laptop computers, web-enabled mobile devices; wap phones; PDAs, etc.

We have put in our best efforts to ensure that all information on this website is accessible to people with disabilities. We also aim to be standards compliant and follow principles of usability and universal design, which should help all visitors of this website.

Hyperlinking Policy

Links to external websites/portals
At many places in this website, you shall find links to other websites/portals. The links have been placed for your convenience. COAI is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this Portal should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

Links to COAI-Website by other websites
We do not object to you linking directly to the information that is hosted on this site and no prior permission is required for the same. However, we would like you to inform us about any links provided to this Portal so that you can be informed of any changes or updations therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this site must load into a newly opened browser window of the user.


You may want to send feedback to us about things like our services, website etc. We are always pleased to receive this feedback as they help to guide and enhance our offerings.

All feedback provided will be treated confidentially and in line with COAI’s privacy policy. It will be reviewed and monitored monthly by management, to identify and implement improvements for our stakeholders.

Cookie Policy

By using the COAI Site, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use the Unilever Sites. If you disable the cookies that we use, this may impact your user experience while on the COAI Site.

Privacy policy

This privacy policy sets out how COAI uses and protects any information that you give to COAI when you use this website The following principles underline our approach to respecting your privacy:

  • COAI always gives prime importance to the privacy and security of data / personal information received from you and is always committed to ensure that your privacy is protected. We value the trust that you place in us by giving us your personal information.
  • We are committed to ensure that your information is safe and secure, and in order to prevent unauthorized access or disclosure, we adopt adequate measures to safeguard and secure the information we collect. We always take all reasonable steps to protect your information from misuse and keep it secure.
  • We will use your personal information for our business purposes in a manner that is fair and legally required and permissible, and will provide you with clear information about how we use your personal information.
  • We strictly follow and abide by all the relevant laws, rules, regulations and guidelines applicable to our use of your information. We undertake not to disclose the information provided by you to any person unless such action is necessary to the extent required by law and for regulatory purposes.
  • We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.

We reserve the right to change this policy from time to time by updating this page. You are advised to check this page from time to time to ensure that you are satisfied with the applicable privacy policy.

In case of any feedback or concern regarding protection of your personal information, you can write to us at We will strive to address your feedback and concerns in a timely and effective manner.

Security Policy

Access to your personal account online is password protected. We will not release your account password to any person.

In the event that you forget your password, you may generate an on-line request for your password to be sent to you by e-mail at the e-mail address used during registration. COAI has implemented stringent, internationally acceptable standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction.

The data resides behind a firewall, with access restricted to authorized COAI personnel. COAI cannot be held responsible for any activity in your account which results from your failure to keep your own password secure.